Payment support

XMR payments go directly to the creator. Zaperia never holds your funds and cannot reverse a transaction. Contact us and we will help you and the creator resolve the payment manually.

Partial payment

If you sent less than the requested amount, send the remaining amount to the same integrated address before the payment expires. Only the full expected amount activates the subscription or tip.

Overpayment

If you sent more than the requested amount, the payment is recorded in full. Contact support with the payment ID and transaction ID so we can coordinate refund guidance with the creator.

Refunds are not automatic.

Failed or expired payment

A failed payment is final and is not reactivated automatically. Start a new checkout to try again. If you believe a transaction was misattributed, contact support with the transaction ID.

Contact usand include the payment ID or transaction ID when available.